Privacy policy

Privacy Policy for Lori J Design LLC

This Privacy Policy describes how Lori J Design LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shoplorijdesign.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out below. The information we collect and use depends on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us (e.g., messages sent through the Services).

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:

  • Device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
  • Location tracking and location-based services: We may collect location data through your IP address or other technical measures to provide relevant content, offers, or services tailored to your location.
  • Abandoned Cart SMS: If you abandon your shopping cart, we may use your contact information to send SMS reminders about the abandoned cart and encourage you to complete your purchase.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, including Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information) to process your payment and fulfill your orders.
  • We may also collect information about your interaction with our Services, advertisements, or other sites, using online tracking technologies such as pixels, web beacons, and cookies.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, and to improve your shopping experience.
  • Marketing and Advertising: We may use your information to send marketing and promotional communications by email, SMS, or postal mail. This includes abandoned cart reminders and tailored advertisements based on your browsing and purchase history.
  • Security and Fraud Prevention: We use your information to detect and prevent fraudulent activity.
  • Communicating with You: We use your information to provide customer support and improve our Services.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance and personalize your experience on our Site. We may use these technologies to remember your actions and preferences, analyze usage, and improve our Services.

  • Location-Based Services: We may collect geolocation data to provide services or content tailored to your location.
  • SMS Abandoned Cart: If you provide us with your phone number, we may use it for SMS notifications, including abandoned cart reminders.

How We Disclose Personal Information

We may disclose your personal information to third parties for:

  • Contract fulfillment purposes, such as payment processing, shipping, and customer support.
  • Marketing partners for advertising and promotional purposes.
  • Legal obligations or business transactions (e.g., mergers or bankruptcies).

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

We use reasonable security measures to protect your personal information, but no method is entirely secure. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the following rights:

  • Right to Access, Delete, Correct, or Port your personal information.
  • Right to opt-out of certain uses, such as targeted advertising or data sharing.
  • Right to withdraw consent for the use of your information.

Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: shoplorijdesign@gmail.com
Physical Address: 3974 Sanders Road, St. Maries, ID, 83861, US