Shipping
HOW WE SHIP YOUR PACKAGE
We ship everything by USPS first class mail or Priority Mail services we do not do any express shipping or rush shipping on any order. All orders are subject to the terms and conditions of the USPS we have no control over the order once it leaves Lori J Design facility.
SHIPPING TIMES.
Please refer to the description of when your item will be shipped due to the nature of custom and non-custom items times may vary. Most items will be made and shipped within 3 to 5 business days.
What if my package says delivered and you did not receive it and it was misdelivered.
1. Please contact your local post office and ask them to track the package for you. They do have USPS tracking on the scanners.
2. Ask to talk to the mail carrier that delivered your package and ask them what they are planning to do
about the misdelivered package.
3. YOU now will have to file a claim for the product on your end with the USPS which can be located at the following web address. https://www.usps.com/help/claims.htm
INFORMATION IS NEEDED TO HELP YOU FILE YOUR CLAIM WITH USPS.
When you go to file your claim please have as much information as possible please see below what was recommended by a few postmasters
A| The telephone number of your local post office
B| The name" of the Postmaster and your mail carrier
C| The postmaster or anyone you talked to
D| What resolution did they give you.